FAQ

Frequently asked questions, and their answers.

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27 articles in this collection
Written by David Kofoed Wind, Malthe Jørgensen, Simon Lind and 2 others

For teachers and students

Why can't I log in?

Help for if you're having trouble logging in

Written by David Kofoed Wind
Updated over a week ago

General troubleshooting

Try these troubleshooting tips if you run into any technical issues while using Peergrade

Written by Terra van der Lugt
Updated over a week ago

Does Peergrade have an app?

Information about how to save Peergrade to your phone or tablet

Written by Simon Lind
Updated over a week ago

How do I change my name or email?

Changing your user settings

Written by David Kofoed Wind
Updated over a week ago

What is Peergrade?

Written by David Kofoed Wind
Updated over a week ago

For students

Why can’t I see my class?

If you are having trouble finding your class as a student.

Written by David Kofoed Wind
Updated over a week ago

Can I be in 2 different classes on Peergrade?

How to join multiple classes in Peergrade.

Written by Malthe Jørgensen
Updated over a week ago

Why can't I submit my assignment?

What to do if you can't submit your assignment

Written by David Kofoed Wind
Updated over a week ago

Can I change my submission?

How to delete or change your file after you have submitted it.

Written by David Kofoed Wind
Updated over a week ago

Can I upload multiple files?

How students can upload multiple attachments for 1 assignment.

Written by David Kofoed Wind
Updated over a week ago

Changing group members for a submission

How to add, remove or change group members in a group submission.

Written by David Kofoed Wind
Updated over a week ago

Why am I getting an error when uploading through Google Drive

There was an error! How to deal with an error message when trying to upload from Google Drive

Written by Tony
Updated over a week ago

Why can't I view the video submission in Peergrade?

Trouble shooting video issues in Peergrade

Written by David Kofoed Wind
Updated over a week ago

Why can't I see my feedback?

How to view your feedback

Written by David Kofoed Wind
Updated over a week ago

How do I give feedback in a group?

Who gives feedback when you submitted a group assignment

Written by Simon Lind
Updated over a week ago

What if I have problems viewing my peers assignment?

Issues with viewing student submissions

Written by David Kofoed Wind
Updated over a week ago

For teachers

Is Peergrade free?

Information about the pricing of Peergrade

Written by David Kofoed Wind
Updated over a week ago

How do I join an institution?

How to join an institution if your email doesn't match your institution's email.

Written by David Kofoed Wind
Updated over a week ago

What type of files can students upload?

Learn which files are accepted by Peergrade

Written by David Kofoed Wind
Updated over a week ago

Why can't I preview student files?

Trouble shooting for viewing student submissions.

Written by Tony
Updated over a week ago

What happens when a submission is deleted or replaced?

What happens to feedback when doing a re-submission

Written by Malthe Jørgensen
Updated over a week ago

Why does it say 'not assigned yet' on the results page?

What it means when you see not assigned yet on the reviewers or submissions tab.

Written by David Kofoed Wind
Updated over a week ago

Why isn't there data for some of my questions?

Find out why some questions aren't show in the data.

Written by David Kofoed Wind
Updated over a week ago

Can I print student feedback?

How to export, download or print student feedback.

Written by David Kofoed Wind
Updated over a week ago

Can I switch a Live Session to a Homework Session?

How to make a live session or a homework session.

Written by David Kofoed Wind
Updated over a week ago

What is Flagging?

What are flags and how do they work

Written by David Kofoed Wind
Updated over a week ago

How feedback scores were calculated in Scoring 2.1

Written by David Kofoed Wind
Updated over a week ago