Peergrade

David Kofoed Wind

Terra van der Lugt

Simon Lind

Frequently asked questions, and their answers.

Help for if you're having trouble logging in

Why can't I log in?

Try these troubleshooting tips if you run into any technical issues while using Peergrade

General troubleshooting

Information about how to save Peergrade to your phone or tablet

Does Peergrade have an app?

How do I change my name or email?

What is Peergrade?

For teachers and students

If you are having trouble finding your class as a student.

Why can’t I see my class?

How to join multiple classes in Peergrade.

Can I be in 2 different classes on Peergrade?

What to do if you can't submit your assignment

Why can't I submit my assignment?

How to delete or change your file after you have submitted it.

Can I change my submission?

How students can upload multiple attachments for 1 assignment.

Can I upload multiple files?

How to add, remove or change group members in a group submission.

Changing group members for a submission

There was an error! How to deal with an error message when trying to upload from Google Drive

Why am I getting an error when uploading through Google Drive

Trouble shooting video issues in Peergrade

Why can't I view the video submission in Peergrade?

Why can't I see my feedback?

Who gives feedback when you submitted a group assignment

How do I give feedback in a group?

What if I have problems viewing my peers assignment?

Malthe Jørgensen

Tony

For students

Information about the pricing of Peergrade

Is Peergrade free?

How to join an institution if your email doesn't match your institution's email.

How do I join an institution?

Learn which files are accepted by Peergrade

What type of files can students upload?

Trouble shooting for viewing student submissions.

Why can't I preview student files?

What happens to feedback when doing a re-submission

What happens when a submission is deleted or replaced?

What it means when you see not assigned yet on the reviewers or submissions tab.

Why does it say 'not assigned yet' on the results page?

Find out why some questions aren't show in the data.

Why isn't there data for some of my questions?

How to export, download or print student feedback.

Can I print student feedback?

How to make a live session or a homework session.

Can I switch a Live Session to a Homework Session?

What is Flagging?

How feedback scores were calculated in Scoring 2.1

For teachers

Find answers and get help from Intercom Support and Community Experts

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