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Rules for chat support
Rules for chat support

How our support chat works, and does not work

David Kofoed Wind avatar
Written by David Kofoed Wind
Updated over a week ago

We think it is important to talk you, our users. We love helping and getting feedback ☺️. We have support chat available for all students in case there are any problems.

But we do have some rules for how to use the chat:

  • Behave nicely: We don't accept swearing, discrimination of any sorts and other rude behaviour.

  • Don't spam: We have a lot of people we want to talk to. If we are not answering, wait a bit and we will get back to you as fast as we possibly can ☺️.

If you break these rules, we will have to block you from the support chat and you will not be able to use it again.

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